The New Generic CADD for Windows

FAQ

Does GCP 14 run on Windows 10?

Yes! Yes! Yes! Both GCP14 & GCP12 run great on Windows 10 and 7. We ran into issues installing the dongle driver on Windows 10. That's one of the reasons why GCP14 stopped using the dongle, and switched to a software license.

Is there an annual license fee?

No. Our licenses are perpetual and do not need an annual renewel.

Can I use the license key on more that one computer?

No. The license key will only run on the computer it was licensed for. If you need a license for an additional laptop or home computer, another license purchase is required. We do offer a discount for additional licenses. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I tranfer my v14 license to another computer?

From the Help menu, select License Manager, then the Transfer License button. If you don't see License Manager in the Help menu, update to the latest version.

The data should be auto-filled. Check the "I understand..." checkbox and send. This should launch your email system, but if not, just start a new email and paste the contents in the body. Send to This email address is being protected from spambots. You need JavaScript enabled to view it., subject: Transfer License Request.

Once we receive your email, we will notify you by email to send us License Manager : Customer Info from the new computer. (See licensing instructions on the Downloads page).

Please note:

  1. The license on the original computer will deactivate.
  2. A $50 transfer fee required., Go to the Purchase page and scroll to the bottom.

 

Text disappears when I zoom in. How do I fix that?

The short answer is type RN, then press the Reset button. This will reset your configuration file.

You can also try typing FP,F and make sure the font path is pointing to the right font folder.

Then type EN to make it stick.

Why does it happen? One of our old installs installed a config file with the font path pointing to a bogus location. Resetting the font path fixes the issue (usually).

Dialogs do not display, like TE, TG. What's happening?

Most dialogs in GCP remember their last size and location. If you use a dual screen monitor and move the dialogs to the 2nd display, they will appear there when launched.

If you then run GCP on a single display, the dialogs may display off-screen. Simple to fix and a great tip for all Windows software.

Tip 1: Typed key combo: (Window Key) +Shift+→ to move the dialog on screen. You may have to use the key depending on what side the 2nd display is positioned.

Tip 2: Most GCP dialogs will re-center if the shift key is held down when issuing the command.